So in October 2018 I wrote a post about how I became a web developer. A month later I was no longer a web developer, so I thought I should clear things up. On November 26th I started a new job as a software developer at VoiceFoundry, a Waterfield Technologies company.
VoiceFoundry specializes in the delivery of Amazon Connect cloud-based enterprise contact center solutions. Their expertise is in AI & natural language automation, CTI, enterprise integration, user experience design, analytics and workforce optimization. Everyone is moving to AWS these days, and if you want to move your contact center to the AWS platform, VoiceFoundry is the best company in the world to help you do it.
You might be thinking that you hate those automated call center systems and you just shout "representative" at the phone until you speak to a human anyway. I understand your feelings, but VoiceFoundry does it right, and the AWS platform uses the same natural language processing technology that Amazon uses for Alexa. So it is a lot better than the old systems, and you don't have to listen to an endless "press 1 for this, press 2 for that" menu.
I have also been involved in some product development including a voice mail for Amazon Connect product and am currently developing a custom Connect integration for MS Dynamics (a CRM). The job has been very challenging in the best way. I have learned a lot and grown exponentially as a developer. The culture here is great as well.
How I got the job